Terms of Use

Effective Date: July 24, 2023

1. Introduction

Welcome to PowerCoin, LLC dba “Margo” (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website and our services described at www.margonetwork.com (“Service”).

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose your information.

Your agreement with us includes these Terms and our Privacy Policy (together, the “Agreements”). You acknowledge that you have read and understood the Agreements and agree to be bound by them.

If you do not agree with (or cannot comply with) the Agreements, then you may not use the Service. These Terms apply to all visitors, users, and others who wish to access or use our Service.   

The content found on or through our website and the Service are the property of PowerCoin, LLC dba “Margo.”You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from the Company.

2. Accounts  

2.1. Opening an Account.  In order to use the Company’s Service, users must create an account with PowerCoin, LLC dba “Margo” (the “Account”), and/or you must provide information sufficient for us to verify your identity each time you use the Service. Information you must supply to use Service, may include, without limitation: (1) your full name; (2) your date of birth; (3) your mailing/billing address; (4) your e-mail address; (5) your telephone number; (6) your credit card information, debit card information and/or bank account information; [NS1] [NS2] (7) certain identification-related information; and/or (8) any other information requested by us (collectively, “Registration Data”). By using our Services you accept these Terms and you agree to provide accurate, truthful, and current Registration Data. You further acknowledge and understand that we may require you to answer additional questions to verify your identity. Any information you provide to us to verify your identity will be in accordance with our Privacy Policy.

2.2. Eligibility. Service is intended only for access and use by individuals who are: (a) at least eighteen (18) years of age; (b) have not previously been banned from using Service; (c) are not a national or resident of any county in which the United States has embargoed goods or services; (d) have full authority, right, and capacity to enter into this Agreement and abide by all of the Terms; (e) have not been identified as a “Specially Designated National” by the U.S. Office of Foreign Assets Control; and (f) have not been placed on the U.S. Department of Commerce’s Denied Person’s List. If any of the above apply, you are prohibited from both the access and usage of Service. IF YOU ARE UNDER THE AGE OF EIGHTEEN YOU ARE NOT AUTHORIZED TO USE OUR SERVICE.

2.3. Assignment. Your Account is limited to your exclusive control. You may not jointly own or share access to your Account with others. You may not allow others to conduct transactions with your identity and/or Account, even if permitted to do so. You may not transfer or assign any rights or obligations you have under the Agreements without our prior written consent in each instance. PowerCoin, LLC dba “Margo” reserves the right to transfer or assign the Agreements or any right or obligation under the Agreements at any time.

2.4. Notices. All notices, requests, claims, or other communications required by the provisions of this Agreement shall be effective only if and when received by the party to be notified.

2.5. Necessary Equipment. You shall be solely responsible, at your own expense, for acquiring, installing, and maintaining all connectivity equipment, hardware, software, and other equipment as may be necessary to connect to, access and use the Service. PowerCoin, LLC dba “Margo” does not guarantee the quality speed, or availability of the Internet Connection associated with your mobile device and/or computer.

2.6. Communications. By using our Service, you agree that PowerCoin, LLC dba “Margo” may provide you with any notices or other communications about your Account and our
Services. You agree to subscribe to newsletters, marketing or promotional materials and other information we may send. We may send communications electronically, including, but not limited to email, text message, and the ATM screen, rather than through U.S. mail or other forms of communication. By using our Service, you agree to communicate with us electronically in order to open or use your Account. You are responsible for maintaining all equipment necessary to receive communications from us. However, you may opt out of receiving any, or all, of these communications from us by emailing at [email protected].  Please note that it may take up to ten business (10) days to unsubscribe you from our communications.

3. Transactions 

3.1. Subject to these Terms, the Service is designed to allow you to purchase and sell various forms of cryptocurrency at any ATM operated by PowerCoin, LLC dba “Margo” or online via our Private Client Trade Desk. You must be physically present at an PowerCoin, LLC dba “Margo” operated ATM in order to conduct an ATM transaction. You are restricted from using or accessing the Service or your Account at any ATM, kiosk, or other location not operated by PowerCoin, LLC dba “Margo.”  

3.2. Contests, Sweepstakes and Promotions. Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms.  If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, Promotion rules will control over the services or other transactions related to the Promotions.

3.3. Acceptable Methods of Payment. PowerCoin, LLC dba “Margo” may choose to accept any of the following methods of payment: (a) cash; (b) debit; or (c) Wire Transfer. We reserve the right to choose to accept or refuse any method of payment, at any time, at our sole discretion. Some forms of payment may be subject to a service fee, which will be presented to you prior to confirmation of your order. It is your sole responsibility to review this information prior to completing your transaction.  

3.4. Customer Obligations. It is your sole responsibility to ensure accurate information is represented while using the Service, including but not limited to, the amount of the requested transaction, the type of currency or cryptocurrency to be exchanged, and the account/cryptocurrency address to or from which the cryptocurrency will be transferred. In the event that information is inputted incorrectly, PowerCoin, LLC dba “Margo” shall not be required to reimburse you or be liable for any loss. You further acknowledge and are aware transactions may be subject to taxation by federal, state, or local authorities. It is your sole responsibility to determine whether and to what extent taxes are applicable to your transactions. PowerCoin, LLC dba “Margo” is NOT responsible for calculation, withholding, or payment of any taxes which may be owed by you as a result of using our Service. You are responsible for maintaining the security and confidentiality of your Account and any device used to access Service. You agree to accept responsibility for ALL activities and transactions that occur through use of your Account, regardless of whether you authorized it. If you discover or suspect your Account has been compromised, promptly notify us at [email protected].  

3.5. Limitations. ALL TRANSACTIONS ARE IRREVERSIBLE AND NON-REFUNDABLE. You have no right to stop payment on any transaction at any time. You understand and agree that PowerCoin, LLC dba “Margo” is not responsible for issuing refunds of any kind or amount regardless of whether you were the victim of a fraud, or any other mistake. You acknowledge and assume sole responsibility for any losses you incur as a result of fraud or mistake.  

PowerCoin, LLC dba “Margo” may limit the amount of any transaction, and create daily, weekly, and/or monthly transactional limits on your use of the Service. These limits are subject to change at any point for any reason at our sole discretion, with or without notice to you.      

4. Closing Your Account and Termination

4.1. How to Close Your Account. You may close your Account at any time by contacting Customer Service, by email at: [email protected].

4.2. Limitations on Closing Your Account. You may not close your Account to evade an investigation. If you attempt to close your Account during an investigation, we reserve the right to hold any funds for up to 180 days. You will remain liable for all your obligations under the Account even if it is closed.  

4.3. Termination. We may suspend, restrict, or terminate your Account and bar access to Service immediately, without prior notice or liability, in our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms. If you wish to terminate your Account, you may simply discontinue using our Service. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

5. Fees

            5.1. PowerCoin, LLC dba “Margo” charges transaction fees for the use of its Service. The fees are          displayed on the ATM machines and may vary depending on market conditions. Users           agree to pay the applicable fees as displayed at the time of the transaction.

6. Risks

6.1. PowerCoin, LLC dba “Margo” has not offered or given and will not provide any investment advice or opinion with respect to the suitability of any transaction made or which might be made by you. In addition, PowerCoin, LLC dba “Margo” has not given any opinion with respect to the suitability of any of its products or services.  

6.2. Users should carefully consider the suitability of digital currency as an investment choice before taking any decisions that may affect their financial situation. The purchase and sale of digital currency involves a high degree of risk and is not suitable for all persons. Transactions involving digital currency provide no guarantee of interest, yield, or return. You understand the value of cryptocurrencies may fluctuate rapidly, fall significantly, or become worthless. You understand PowerCoin, LLC dba “Margo” is not responsible for any cryptocurrency loss you may suffer. You acknowledge that you have read and understood these Terms and acknowledge that all risk of decline in the market value of any digital currency is your own risk.  

7. Prohibited Uses

You may use Service only for lawful purposes and in accordance with these Terms. You agree not to use our Service:   

1. In any way that violates any applicable national or international law or regulation.
2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
4. To impersonate or attempt to impersonate PowerCoin, LLC dba “Margo” , an PowerCoin, LLC dba “Margo” employee, another user, or any other person or entity.
5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
6. Engage in transactions involving items that infringe or violate any copyright, patent, trademark, right of publicity or privacy or any other proprietary right under the law. 
7. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend PowerCoin, LLC dba “Margo” or users of Service or expose them to liability.

Additionally, you agree not to:

1. Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party’s use of the Service, including their ability to engage in real time activities through the Service.
2. Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.
3. Use any manual process to monitor or copy any of the material on the Service or for any other unauthorized purpose without our prior written consent.
4. Use any device, software, or routine that interferes with the proper working of the Service.
5. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
7. Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
8. Take any action that may damage or falsify PowerCoin, LLC dba “Margo” ’s rating.
9. Otherwise attempt to interfere with the proper working of the Service.    

8. Our Liability

8.1. Limitations of liability. Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from these terms, the services and / or any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of company, it will be limited to the transaction fee paid for the products and/or services in the affected transaction, and under no circumstances will there be consequential or punitive damages. Some states do not allow the exclusion or limitation of punitive, incidental or consequential damages, so the prior limitation or exclusion may not apply to you.

8.2. Copyright Policy. We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity. If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to [email protected], with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims.” You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

8.3. DMCA Notice and Procedure for Copyright Infringement Claims. You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
3. identification of the URL or other specific location on Service where the material that you claim is infringing is located;
4. your address, telephone number, and email address;
5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at [email protected].

9. Disputes with PowerCoin, LLC dba “Margo”

9.1. Contact Company. If a dispute arises between you and PowerCoin, LLC dba “Margo” , or in connection with the Service or any transaction performed on any of our ATMs, we aim to address your concerns and resolve the matter in a reasonable and cost-effective manner. Disputes between you and PowerCoin, LLC dba “Margo” regarding our Service may be reported to Customer Service, by email at: [email protected].

9.2. Arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms and/or the Service, shall be fully and finally resolved through binding arbitration conducted in accordance with the JAMS Comprehensive Arbitration Rules and Procedures by a single arbitrator. The arbitration shall be held in Lancaster, Pennsylvania and conducted on an individual basis.  YOU HEREBY WAIVE any right to class action or jury trial.  By using our service, you are agreeing to this requirement to arbitrate.  

9.3. Governing Law. This Agreement shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law provisions.

9.4. Waiver and Severability. No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision. If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

9.5. Release of PowerCoin, LLC dba “Margo” from Disputes with Other Users. If you have a dispute with one or more users, you release PowerCoin, LLC dba “Margo” from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes.

10. Error Reporting and Feedback

You may provide us either directly at [email protected] or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

11. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via the Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

12. Amendments To Terms

We may amend these Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of our Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

13. General Provisions

13.1. Force Majeure. PowerCoin, LLC dba “Margo” shall not be liable for delays, failure in performance or interruption of Service which result directly or indirectly from any cause or condition beyond our reasonable control, including, but not limited to, significant market volatility, any acts of God, public authority, strike, riot, labor disputes, pandemic, or other occurrence which is beyond our reasonable control. 

 13.2. Intellectual Property. Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of PowerCoin, LLC and its licensors. Service is protected by copyright, trademark, and other laws of             foreign countries. Our trademarks may not be used in connection with any product or       service without the prior written consent of PowerCoin, LLC dba “Margo.”

13.3. Disclaimer of warranty. These services are provided by company on an “as is” and “as available” basis. Company makes no representations or warranties of any kind, express or implied, as to the services or any transactions completed at our atms. You expressly agree that your use of these services, their content, or items obtained from us is at your sole risk. 

Neither company nor any person associated with company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting the foregoing, neither company nor anyone associated with company represents or warrants that you will realize any economic benefit from using our services, that the services, their content, or any items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.

Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose.

The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

13.4. Links To Other Web Sites. Our Service may contain links to third party web sites or services that are not owned or controlled by PowerCoin, LLC dba “Margo.”PowerCoin, LLC dba “Margo” has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services. We strongly advise you to read the terms of service and privacy policies of any third party web sites or services that you visit.

14. State Disclosures

11.1. Connecticut Residents. The owner or operator of a virtual currency kiosk shall, in establishing a relationship with a customer and prior to entering into an initial virtual            currency transaction for, on behalf of or with the customer, disclose in clear, conspicuous and legible writing in the English language all material risks associated with virtual     currency generally, including, but not limited to, the following:

1. A disclosure, which shall be acknowledged by the customer, provided separately from the disclosures provided pursuant to subdivisions (2) to (9), inclusive, of this subsection and written prominently and in bold type, stating the following: “Warning: losses due to fraudulent or accidental transactions may not be recoverable and transactions in virtual currency are irreversible.”;
2. Virtual currency is not backed or insured by the government and accounts and value balances are not subject to Federal Deposit Insurance Corporation, National Credit Union Administration or Securities Investor Protection Corporation protections;
3. Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which may not be the date or time when the customer initiates the virtual currency transaction;
4. The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the permanent and total loss of the value of a particular virtual currency, if the market for that virtual currency disappears;
5. There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future;
6. The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in a significant loss over a short period of time;
7. The nature of virtual currency may lead to an increased risk of fraud or cyber attack;
8. The nature of virtual currency means that any technological difficulties experienced by the owner or operator may prevent access to or use of a customer’s virtual currency; and
9. Any bond maintained by the owner or operator for the benefit of the customers of such owner or operator may not be sufficient to cover all losses incurred by such customers.

The owner or operator of a virtual currency kiosk shall, when opening an account for a new customer and prior to entering into an initial virtual currency transaction for, on behalf of or with such customer, disclose in clear, conspicuous and legible writing in the English language, using not less than twenty-four point sans-serif-type font, all relevant terms and conditions associated with the products, services and activities of the owner or operator and virtual currency generally, including, but not limited to, the following:

1. The customer’s liability for unauthorized virtual currency transactions;
2. The customer’s right to stop payment of a preauthorized virtual currency transfer and the procedure used to initiate a stop-payment order;
3. Under what circumstances the owner or operator will, absent a court or government order, disclose information concerning the customer’s account to third parties;
4. The customer’s right to receive periodic account statements and valuations from the owner or operator;
5. The customer’s right to receive a receipt, trade ticket or other evidence of a virtual currency transaction; and
6. The customer’s right to prior notice of a change in the rules or policies of the owner or operator.

The owner or operator of a virtual currency kiosk shall, prior to each transaction in virtual currency for, on behalf of or with a customer, disclose to such customer in clear, conspicuous and legible writing in the English language, using not less than twenty-four point sans-serif type font, the terms and conditions of the virtual currency transaction, including, but not limited to, the following:

1. The amount of the transaction;
2. Any fees, expenses and charges borne by the customer, including, but not limited to, applicable exchange rates;
3. The type and nature of the virtual currency transaction;
4. A warning that, once executed, the virtual currency transaction may not be undone, if applicable;
5. A daily virtual currency transaction limit in accordance with subsection (g) of this section; and
6. The difference in the sale price of the virtual currency versus the current market price.

The owner or operator of a virtual currency kiosk shall ensure that each customer acknowledges receipt of all disclosures required under this section.

The owner or operator of a virtual currency kiosk shall, upon the completion of any virtual currency transaction, provide to the customer a receipt containing the following information:

1. The name of, and contact information for, the owner or operator, including a telephone number established by the owner or operator to answer questions and register complaints;
2. The type, value, date and precise time of such virtual currency transaction, and each virtual currency address;
3. The fee charged;
4. The exchange rate, if applicable;
5. A statement of the liability of the owner or operator for nondelivery or delayed delivery;
6. A statement of the refund policy of the owner or operator; and
7. Any additional information the Banking Commissioner may require.

The Banking Commissioner may establish a schedule of maximum fees that an owner or operator of a virtual currency kiosk may charge for specific services.

There is established a maximum daily transaction limit of two thousand five hundred dollars for each customer of a virtual currency kiosk.

The owner or operator of a virtual currency kiosk shall, at such owner’s or operator’s cost and within seventy-two hours after a virtual currency transaction, allow the customer to cancel and receive a full refund for the virtual currency transaction if such virtual currency transaction: (1) Is the customer’s first virtual currency transaction with such owner or operator; and (2) is to a virtual currency wallet or exchange located outside of the United States.

14.2. Louisiana Residents. All material risks associated with the licensee’s virtual currency products including:

1. Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
2. Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency.
3. Transaction in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
4. Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the resident initiates the transaction.
5. The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.
6. Surety bonds required to operate in the consumer’s state may not be sufficient to cover all losses incurred by the residents of their state.
7. Consumers should perform research before purchasing or investing in Cryptocurrency.
8. The circumstances under which the licensee will, in the ordinary course of business, disclose the resident’s financial and account information to third parties.

When opening a new account, and prior to entering into an initial transaction with, for, or on behalf of, a resident, each licensee shall disclose in clear, conspicuous, and legible writing in the English language, all relevant terms and conditions associated with its virtual currency products, services, and activities and virtual currency generally, including but not limited to the following:

2. The resident’s liability for unauthorized virtual currency transactions.
3. The resident’s right to stop payment of a preauthorized virtual currency transfer and the procedure to initiate the stop payment order.
4. Under what circumstances the licensee will, absent a court or government order, disclose information concerning the resident’s account to third parties.
5. The resident’s right to receive periodic account statements and valuations from the licensee.
6. The resident’s right to receive a receipt, trade ticket, or other evidence of a transaction.
7. Any other disclosures as are customarily given in connection with the opening of resident accounts.

Prior to each transaction in virtual currency with, for, or on behalf of, a resident, each licensee shall furnish to each such customer or account holder a written disclosure in clear, conspicuous, and legible writing in the English language, containing the terms and conditions of the transaction, including but not limited to the following: 

1. The amount of the transaction
2. Any fees, expenses, and charges borne by the resident, including applicable exchange rates.
3. The type of the virtual currency transaction.
4. A notice that once executed the transaction is not reversible.

Upon completion of any transaction, each licensee shall provide to the resident a receipt containing all of the following information:

5. The name and contact information of the licensee, to answer questions and register complaints.
6. The type, value, date, and precise time of the transaction.
7. The fee charged.
8. The exchange rate, if applicable.
9. A statement of the liability of the licensee for nondelivery or delayed delivery.
10. A statement of the refund policy of the licensee.
11. Any additional information the commissioner may require by rule.

15. Acknowledgement

By using service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.

17. Contact Us

Please send your feedback, comments, and requests for technical support by email: [email protected].